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Please use our contact form to contact us. We will get in touch with you as soon as possible. You can reach our customer hotline by phone on 0049-7142-3598655. Our service times are Mondays, Tuesdays, Thursdays and Fridays between 14:00 - 16:00. Wednesdays between 10:00 - 12:00 o'clock. Of course you can contact us by e-mail around the clock so that we can deal with your concerns to your complete satisfaction. We will get back to you as soon as possible. Usually within 24 hours.